We are looking for a customer-oriented service representative.
The target is to ensure excellent service standards and maintain high customer satisfaction.

SALARY: RM1500-RM2500
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Job Info:
Salary: RM 2 500 per month
Job Type: Executive
Contract Type: Full-time
Experience Level: 1-3 years
Category: Sales | Customer Svc/Call Centre | Retail/Promoters
Job Location: Selangor (Shah Alam)
Application Deadline: 31 Jan 2017
Email Address to Receive Resumes: hr@myakmovers.com