You are:
– Somebody who is result focused and performance oriented.
– Very passionate about understanding customers, knowing their needs and delivering high standards of sales & customer experience.
– Somebody who enjoys working with people, outgoing, fun-loving and with a positive attitude
Dynamic, energetic and team spirited.

Proactively present and sell redONE products to all walk-ins, handles payment, service enquiries and complaints accurately, efficiently and aligned with redONE’s processes, expectations, standard operating procedure and KPIs
Continuously review feedbacks from customers, current processes and systems to enhance customer experience
Responsible for all customer information, monetary transactions and company assets (handsets, accessories, SIM card, cash floats, daily collections) to be properly controlled, reconciled, documented accurately and on-time so that there is no lost, fraud or abuse
Responsible for keeping abreast with redONE’s products, services, marketing campaigns (e.g. rate plans, contracts and handset packages), systems, processes and technology content / displays and self help kiosk.
Ensure store front and display content are current, accurate and aligned to redONE marketing campaigns
Ensure the redONE Premier Shop is a reflection and representation of the redONE brand and organization at all times and redONE property are properly handled / maintained (laptops, handsets, furniture, kiosks, touchscreens, POSM)
Proactively strives to achieve KPIs, work on strengthening development areas (if any) and request for coaching & feedback from Head of Store.
Participate in all training arranged by internal or external parties
Ensures proper conduct, grooming and discipline to be aligned to redONE’s expectations and value at all times
An active participant in redONE Premier Shop meetings : discuss KPIs, challenges, brainstorm ideas/action plans and forward plan

Your Merits:
Minimum SPM qualification with at least 1 – 3 years sales and/or service experience. Otherwise, diploma/degree holders with 1 year experience in a retail environment
Good communication skills and language proficiency in English and BM. Mandarin is an added advantage.
Able to work independently with minimum supervision
Excellent interpersonal & selling skills
Results & service oriented, proactive attitude
Well groomed – neat & tidy, professional & pleasant disposition
Must be willing to be located at Kuala Terengganu redONE Premier Shop
Must be able to work shifts, and during public holidays

Please email your resume to : hr@fsmsolution.com
Kindly indicate your title “Retail Sales Specialist – redONE PS” at your email.
Please include your Picture, Height and Weight in your resume (Compulsory)

Job Info:
Salary: Negotiable
Job Type: Non-Executive
Contract Type: Full-time
Experience Level: 1-3 years
Category: Sales | Customer Svc/Call Centre
Job Location: Terengganu (Kuala Terengganu)
Application Deadline: 31 Dec 2015
Email Address to Receive Resumes: hr@fsmsolution.com