Customer Service Trainee – Kelantan – LA Genius Group of Companies

LA Genius Sdn. Bhd. is a flourishing Bumiputra company and is founded to achieve the goals in producing a quality and ethical entrepreneurs. Until today, LA Genius Sdn Bhd has 10 branches in Malaysia, Indonesia, Thailand and will open several new branches in the near future.
In line with the company expansion, we would like to invite individuals who are qualified, experienced, creative, innovative and visionary to fill the vacancies as follows:

Position: Customer Service Trainee
• To deal directly with customers either by telephone, electronically or face to face
respond promptly to customer inquiries
• Handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information perform customer verification
• Set up new customer accounts process orders, forms, applications and requests
• Keep records of customer interactions and transactions record details of inquiries, comments and complaints
• Prepare and distribute customer activity reports
• Manage administration

Criteria
• Male or female citizen / Malaysia Permanent Resident
• SPM / Diploma / Degree academic qualification can apply appropriate
• Minimum of 2 years’ experience in related fields, especially in management. Have the ability to manage the company.
• Must be willing to work overtime and flexible working hours
• Possess own transport and can travel upon request. Candidate who do not possess own transport will not be considered
• Fresh graduate is encouraged to apply
• No other commitments & cannot have other commitments during working hours that have been assigned
• Able to work full-time, robust and work hard

Benefits
• EPF & SOCSO Contributio
• Commission
• Medical Allowance
• Medical Panel Card (Mediviron)
• Annual Leave & Medical Leave
• Travelling

Remuneration
Starting salary RM2000 – RM3000 (Depending on experience / level of education)

Application methods
The application must be sent completely with a resume, a copy of certificates, a recent passport-sized photo and certified documents, and addressed to:

WISMA GENIUS
LA GENIUS SDN BHD
Mewah 9 Residence,
G3A, G5, G6, G7, G8, G9,
Jalan Bukit Mewah 9/1,
Taman Bukit Mewah, 43500, Kajang, Selangor.

Email : careers@livingactivegenius.com

Job Info:
Salary: RM 3 000 per month
Job Type: Executive
Contract Type: Full-time
Experience Level: < 1 year | 1-3 years | 3-5 years
Category: Admin/Data Entry | Sales | Customer Svc/Call Centre
Job Location: Kelantan (Kota Bharu)
Application Deadline: 31 Jan 2017