JOB DETAILS
JOB TASK: -Handle inbound and outbound call -Respond professionally to inbound phone calls, including urgent situations. -Identify and escalate issues appropriate -Compose thoughtful and accurate messages or customize prepared responses to customer emails REQUIREMENT At least one (1) year working experience in contact center or customer support related field. • Have excellent communication and interpersonal skills • Demonstrate exceptional telephone customer service skills & effective problem solving techniques • Self-motivated, responsibility and integrity • Well converse in Mandarin both verbal & written, additional English verbal ability is preferred.

REQUIREMENTS
Position Level: Non Executive
Specialization: Customer Service
Industry Type: Contact Centre
Closing Date: 2020-05-31

HOW TO APPLY
Email syazwani@envobpo.com directly or call 0376102888 to apply for this job. Announce to them where you saw this posting.