We are looking for a self-starter Field Service Technician to conduct product demonstrations, installations,troubleshooting, servicing and maintaining medical equipments in clinics/hospitals/labs. The goal is to perform all service jobs effectively and efficiently to ensure max customer satisfaction
RESPONSIBILITIES;
• To conduct demo and install equipment in customer’s premises as instructed by the
Superiors.
• To perform all service jobs effectively and efficiently to ensure maximum customers
satisfaction.
• To act as product/ application specialist to assist the sales staff to convince customers of
quality and reliability of equipment sold by the Company.
• To maintain all testing equipment, tools and diagnostic materials in good condition.
• To keep abreast of developments in technologies of the product represented by the
Company so as to provide competent service support to customers.
• To follow up on existing customers to sign up for service contracts after the expiry of
warranty service contracts.
• To ensure that all equipment repairs and maintenance service are promptly attended to and
rectified within a reasonable period of time to minimize down time in the customer’s
operation.
• To provide customers feedback of customer’s comments on Company’s product sold to them.
• To work closely with the sales personnel and sales team to increase market share of the
equipment sold by the Company.
REQUIREMENTS;
• Technical skills required.
• Vocational/Polytechnic Certificate in technical field, Diploma/Degree in Engineering are
encouraged to apply.
• 2 – 3 years of experience in related field will be an asset however not mandatory.
• Ability to develop and deliver presentations effectively.
• Visibility requires maintaining a professional appearance and providing a positive company
image to customers.
• Excellent communication skills, negotiation and customer communication.
• High level of personal initiative, and ability to work independently with a minimum
supervision.
• Work location base in Kuala Lumpur.
• Have a driving license and willing to travel outstation extensively.
• Willing to work long hours and on holidays.
• 3 positions available.
To apply, please submit your application to admin@activescientific.com.my or contact 03-92002292 for an interview arrangement.
Job Info:
Salary: RM 1 800 per month
Job Type: Non-Executive
Contract Type: Full-time
Experience Level: 1-3 years
Category: Sales | Engineering | Medical/Health
Job Location: Kuala Lumpur (Cheras)
Application Deadline: 29 Feb 2016