Fresh grads/ diploma / certs in IT or Electrical Engineering are encouraged to apply.
It is for one of the biggest IT corporation based in Bayan Lepas, Penang.
Those with IT experience are also encouraged.
Great working environment guaranteed.Full corporate benefits and career opportunities.
Urgent Hires: Description for Service Desk Analyst (FULL TIME, PERMANENT)

Location: Bayan Lepas Penang Malaysia
Salary Ranges From:RM 1900 To:RM2500 ( not inc allowances, OT, , bonus,incentives )
Permanent position ( Not contractual based )
Medical benefits of 150k USD. You will also be covered for full maternity.
Great corporate benefits available for all permanent staff.
Inter transfer within 70 global offices around the world once tenure is fulfilled.
Educational Qualification: Cert/ Diploma or degree in Engineering (Computer/Telecommunication)
*Fresh graduates with Excellent Communications encouraged to apply.

Key Responsibilities and Job Description:
* routing/assigning/escalating in between. Ticket logging and ownership
* information through tools provided* Diagnose an issue and search the relevant Tracking ticket during its lifecycle.
**Managing personal and Common Mailbox.
* internal/stakeholder/customer via e-mail/tool.* Communication with
* software/application issues via the tool provided remote
assistance

Job Requirements:
**Computer usage proficiency
* excel, word. Able to log tickets on ITSM tools.* Familiar with
MS office tools like outlook,
**Fluent in written and spoken English.
**Customer handling skills
**Multi-tasking and displays ownership.
**Working in a team
Willing to work in rotational shifts .

Job Info:
Salary: RM 2 500 per month
Job Type: Executive
Contract Type: Full-time
Experience Level: Any
Category: Customer Svc/Call Centre | IT (Technology) | Others
Job Location: Penang (Bayan Lepas)
Application Deadline: 30 Sep 2016
Email Address to Receive Resumes: maya@wizardrecruit.com.my