ECOMMERCE MANAGEMENT EXECUTIVE – CERTO SOLUTIONS SDN BHD – Selangor

JOB DETAILS
Responsibilities • Engage in new or existing product & market research in marketplace • Strategize Marketing Strategy • Involve in new or existing product posting, marketplace carousel & poster and selection photo. • Upload new product image, product listing, description and relevant information in platform. • Plan & implement activities for campaign or event that organize by platform, (e.g. Flexi Combo, Flash Sales & etc) • Reply Customer chat, tend to improve marketplace rating and follow up unpaid order. • Work with team members to complete duties as needed. • Achieving sales target, review sales performance & KPI. • Good customer service skill & improving customer service process. • Keeping records of customer interactions, transactions, comments, and complaints. • Prepare weekly sale result and sale forecast. Requirements • Diploma/Fresh graduate/ Degree / STPM / SPM equivalent are welcome to apply • At least 2 years of working experience • Goal-oriented, organized team player (Result Driven) • Hardworking, Positive attitude • Multitask, prioritize, & manage time efficiently • Accurate, Precise attention to detail • Analyse problems & strategize for better solutions • Excellent verbal & written communication skills • Resourceful, self-driven, proactive, independent worker • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Excel) • Work well under stress & fast paced environment • Work well with management & staff at all levels • Proficiency in Chinese, English, Malay Email: hrgroup@certosolution.com Mobile: +60 19-880 7268

REQUIREMENTS
Position Level: Junior Executive
Specialization: Telemarketing /Telesales
Industry Type: Retail
Closing Date: 2022-06-05

HOW TO APPLY
Email hr@certosolution.com directly or call 0198807268 to apply for this job. Announce to them where you saw this posting.