Answer inbound calls from the customers.
Attend to customers enquiries through mail.
Respond to customer requests and inquiries by answering product and service questions.
Provide accurate information on product and service to the customer.
Identify and resolve customer’s problem and complaints
Candidate must possess at least a Bachelor’s Degree, Post Grduate -Diploma, Professional Degree, Master’s Degree in any field.
Experience in eCommerce Customer Service / Call Centre would be an added advantage.
Fresh graduate are welcomed to APPLY.
Customer service oriented.
Strong problem serving skills.
Outgoing personality.
Passion in growing career in customer service.
Required language(s): English and Chinese.
Post Grduate -Diploma

Job Info:
Salary Range: RM 2 500 – RM 4 000 per month
Job Type: Executive
Contract Type: Full-time
Experience Level: < 1 year
Category: Customer Svc/Call Centre
Language Skill: English | Mandarin/Cantonese
Gender Preferred: All Genders
Own Transport: None
Other Benefit: Competitive basic with allowance.
-Shift work rotation basis – NO NIGHT SHIFT NEEDED
-5 days work week
-Fun and young environment
Job Location: Kuala Lumpur (Mid Valley City)
Minimum Education Required: Post Grduate -Diploma
Nationality Preferred: Malaysians Only
Application Deadline: 07 Sep 2017
Email Address to Receive Resumes: june.khan@achievegroup.asia