We are well-established business solutions provider in Malaysia that seek for dynamic and career minded individuals to come on board to be part of our customer service team.

Responsibilities:
– Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need
– Follow up and resolving customer complaint and problem and ensure it’s close to satisfaction
– Comply to Key Performance Indicators
– To participate fully in team, taking part in regular team meetings & buzz sessions, giving feedback & ideas to colleagues and the Team Leaders
– Work closely with team members and leaders at all times to achieve quality results & productivity
– To respond positively and openly to feedbacks from team leaders & colleagues, and put into practice with a determination to improve
– To channel and escalate any unresolved issues/ complaint to other stakeholder or next level, within the agreed procedure.
– Assume the responsibility of buddy and mentor as and when required.

Requirements:
– Candidates must possess at least Diploma level qualification
– Required language(s): Spoken and written fluent English and Bahasa Malaysia. (fluent spoken Mandarin, Cantonese or other language will be an added advantage)
– Full training will be provided
– Only for Fresh Graduate – Diploma Holder

Benefits:
– 5 working days in a week
– Rest & relax area (pool & foosball table, etc)
– Gym and shower facilities
– Quarterly staff recognition and appreciation

IF you trust that we could succeed together, please apply via online your resume.

Job Info:
Salary: RM 1 800 per month
Job Type: Executive
Contract Type: Full-time
Experience Level: < 1 year
Category: Customer Svc/Call Centre
Job Location: Selangor (Kelana Jaya)
Application Deadline: 30 Apr 2017
Email Address to Receive Resumes: hr@comfori.com