Customer Support Executives – Kuala Lumpur – MaidEasy Sdn Bhd

Maideasy is a technology company that harnesses the power of mobile and web to disrupt the cleaning industry. We are currently looking for ambitious, motivated and outgoing customer support executives to join our team to build the biggest technology driven cleaning company.
Maideasy prides itself as a dynamic company. We are constantly evolving to better our service and it starts with developing our team members to be star individuals. We hire only the best and on the look out for individuals who possess a flair in whatever it is they do. If you think you are a highly motivated individual with a penchant for learning and self improvement, please don’t hesitate to email us for an interested position. More information about our company can be found at our website at http://www.maideasy.my

Candidates for the post of Customer Support Executive is required to:
-Do sales and liaise with customer in answering their enquiries
-Respond to customers enquiries through calls, email, chat and FB
-Be very knowledgeable of the product and services of Maideasy to satisfactorily answer all questions posed by the customer
-Maintain customer records by updating accounts information
-Resolve customer complaints by clarifying and rectifying any issues brought about by the customer
-Contribute in terms of knowledge and experience to expand the quality of customer service provided by the company

REQUIREMENTS
– Candidate must possess at least a Diploma, Advanced / Higher / Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
– 2 year(s) of working experience in sale and marketing field is an advantage.
– Required skill(s): Good communication with customers and management, Computer literate, Customer Service skill, Interpersonal and Quality System
– Highly motivated and able to work well under pressure.
– Pleasant personality and able to interact well with all levels.
– Customer – oriented and excellent communication skills.
– Possess initiative and able to work independently.
– Good working attitude and characteristic is needed.
– Willing to work on Saturday and Sunday(5 working days)

Job Info:
Salary: RM 3 000 per month
Job Type: Non-Executive
Contract Type: Full-time
Experience Level: 1-3 years
Category: Sales | Customer Svc/Call Centre | Marketing/PR/Designers
Job Location: Kuala Lumpur (Bangsar South)
Application Deadline: 28 Feb 2017
Email Address to Receive Resumes: support@maideasy.my